Right to Know
The Right to Know law lets people access public records held by the government. It helps make sure that government activities are open and people can review public information.
The Myerstown Water Authority recognizes the right of the public to
Inspect and copy public records in accordance with applicable state open record laws.

All right-to-know (RTK) or open records requests must be directed to the Open

Records Officer.

Contact Information:

Requesters may contact the Office at the Authority's main

office:


Agency Open Records Officer

Steve Hickernell

Myerstown Water Authority

601 Stracks Dam Rd

Myerstown, PA 17067

P. 717.866.9301

F. 717.866.5499

Email shickernell@mtownwa.com



PROCEDURE FOR REQUESTING RECORDS


Written Requirement; To pursue official remedies or appeals, all requests

for public records must be submitted in writing. The Authority will not accept

verbal, anonymous, or unsigned requests.


Submission Methods: Written requests may be submitted in person, by mail,

by facsimile, or via email. Requesters are to use the standard

Office of Open Records Uniform Request Form or the Authority's proprietary form.


Specify: The request must identify the records sought with sufficient

specificity to enable the Authority to ascertain which records are being

requested.


Timeline: The Myerstown Water Authority will issue a response within five

(5) business days from the date the request was received.


• Types of Response: The response will either grant access, deny access

(with written legal justification), or issue a 30-day interim extension notice

due to complex factors (e.g., need for legal review or extensive redaction).


• Deemed Denial: if the Authority fails to respond within five (5) business

days, the request is legally deemed denied.



Myerstown Water Authority

601 Stracks Dam Road

Myerstown, PA 17067

Operations: 717-866-9301

Billing: 717-866-6483

E-mail: mwa@mtownwa.com

Office Hours:

Monday - Friday

6:00 a.m. to 2:30 p.m.

If an Emergency, follow the prompts on the phone message.

Emergency Dial: 911


Non-Emergency Police: 610-378-4011

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